Privacy Policy

Introduction

Welcome to https://riverside-lien-sale-services.dmv-california.com (hereafter referred to as “Riverside Lien Sale Services,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://riverside-lien-sale-services.dmv-california.com
Any mobile or desktop applications associated with our services
Online forms and registration processes
Communications initiated by us, such as emails, text messages, and phone calls

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

As an Authorized User: If you sign up and use our applications or services, we collect and process your personal data to manage your account and deliver the requested services.
Website Visitors: When you visit our websites, we may gather information about your interaction, such as web page visits, referral sources, and browser type, for analytics and improvement purposes.
Communications: By subscribing to our newsletters or contacting us, you agree to receive communications from us, which may include promotional content, updates, surveys, and support messages.

Personal Data Collection

We collect various types of personal data, including:

Account Information: This includes your user name, registration details, and password (hashed and salted for security).
Payment Information: Details related to payment methods you use to transact with us, such as credit card numbers, expiration dates, and CVV codes, are processed through secure third-party payment gateways.
Financial and Purchase Data: We may collect information about your financial transactions, purchase history, and order details for billing, analytics, and service improvement purposes.
Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and MAC addresses, can be collected to enhance user experience and enable personalized services.
Location Data: With your consent, we may access location data from your device to provide location-based services or tailor content to your geographical area.
Feedback and Reviews: Any feedback, reviews, or ratings you submit to us are used to improve our products and services.
Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms, such as user profiles, connections, and preferences.
Product Information: Details about the products or services you purchase or express interest in can help us provide relevant recommendations and support.

We collect this data through direct input by users, automated technologies (like cookies and tracking pixels), and third-party service providers who assist us in delivering our services.

Cookies

We use cookies to enhance your experience and understand how visitors interact with our website:

Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation work as intended.
Preference Cookies: They remember user preferences, such as language selection and display settings, for a personalized experience.
Analytics Cookies: Used by analytics providers to collect information about your use of our websites, including pages visited, time spent, and referral sources. This data helps us improve the website’s functionality and content.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected:

Legal Requirements: We may be legally required to keep certain data for a specific period, such as financial records or user contracts.
Service Delivery: Data related to active accounts and transactions is retained during the time you use our services and for a reasonable period after account termination to resolve disputes and ensure continuity of service.
Data Anonymization: Once the data’s purpose has been fulfilled, we anonymize or delete it to prevent direct identification.

Security Measures

We implement robust security measures to protect your personal data:

Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and notify the relevant authorities as required by applicable law.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: Request access to the personal data we hold about you and its accuracy.
Rectification: Ask us to correct incomplete or inaccurate data.
Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances, such as when the collection was unnecessary or consent has been withdrawn.
Restriction: Limit our processing of your data if you believe it is incorrect or where there is no compelling reason for its continued processing.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Object: Object to the processing of your data for specific purposes, such as direct marketing or profiling.
Non-Discrimination: Assert your right not to be subjected to automated decision-making that significantly affects you, or to profile you in a way that might lead to discrimination.

To exercise these rights, please contact our Data Privacy Team at [email protected] or through postal mail to:

Privacy Compliance Department
Riverside Lien Sale Services
[Address]
[City, State, ZIP Code]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be communicated through our website and/or directly to users affected by these changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions about this Policy, please contact us:

Email: [email protected]
Postal Mail: Privacy Compliance Department, Riverside Lien Sale Services, [Address], [City, State, ZIP Code]